$180k+ in Added Revenue
Services
How AI Marketing & Voice Agent Resulted in a Cost Effective System Strategy that accelerated inbound lead generation.
The Problem:
We implemented a fully automated AI marketing ecosystem paired with an intelligent dental voice agent designed to handle both inbound and outbound patient communication. The voice agent managed appointment confirmations, reminders, rescheduling, and new patient intake reducing administrative load while ensuring no call or inquiry went unanswered. In parallel, AI-driven marketing workflows were deployed to automate lead nurturing, retargeting, and follow-up campaigns without relying on external marketing agencies. Every component was integrated into VanCity Dental’s CRM, enabling real-time tracking of leads, patient interactions, appointment statuses, and marketing performance. This created a unified, automated operating system that streamlined both patient communication and marketing execution.
The Solution:
A fully automated AI marketing ecosystem was implemented alongside an intelligent dental voice agent to overhaul Vancity Dental’s communication and lead management. The voice agent handled inbound and outbound patient interactions managing appointment confirmations, reminders, rescheduling, and new patient intake ensuring no inquiry went unanswered and significantly reducing administrative strain. At the same time, AI-driven marketing workflows were deployed to automate lead nurturing, retargeting, and follow-up campaigns, eliminating the need for outsourced digital marketing agencies. All systems were integrated directly into Vancity Dental’s CRM, enabling real-time tracking of leads, patient interactions, appointment statuses, and campaign performance. This created a unified, fully automated operating system that elevated both patient engagement and marketing efficiency.
The Results:
Within the first 60 days, Vancity Dental saw a 47% reduction in missed appointments and a dramatic increase in successfully filled time slots through automated reminders and AI-driven rescheduling. Marketing automation reduced external agency costs by over 40%, while improving lead conversion through consistent, personalised follow-ups. The clinic recovered 20+ administrative hours per week, allowing staff to focus more on patient care rather than manual outreach. Increased operational efficiency and improved appointment retention led to an estimated $180,000+ in projected annual revenue uplift, delivering a 4.9x ROI. The seamless integration of AI communication and marketing positioned Vancity Dental as one of Vancouver’s most modern, responsive, and patient-focused dental clinics.
$180k+
Added Annual Revenue
47%
Reduced Missed Appointments
20 Hours
Saved Per Week
4.9x
ROI
40%
Saved on Cost in Manual Labour